Privacy Policy

We, the individual operator of Visaapprovaltimes.com (based in Australia), are committed to protecting your privacy and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

We may collect:

• Email address (for account registration, login, password recovery, and linking to your submissions/edits/deletes).
• User-generated visa processing data (e.g., visa subclass, dates, outcomes—displayed publicly in anonymized/aggregated form only; your email is never shown publicly).
• Technical and usage data (e.g., IP address, browser type, device information, pages visited, via Supabase and potential analytics tools).

2. How We Collect It

• Directly from you when you register, log in, or submit data.
• Automatically via cookies, server logs, and third-party services (e.g., Supabase for authentication and storage).

3. Purposes of Collection and Use

We use your information to:

• Provide, maintain, and improve the Site and Services (account management, submissions, viewing aggregated data).
• Authenticate users and prevent unauthorized access.
• Communicate with you about your account or important Site updates.
• Comply with legal obligations.
• In the future: Display advertisements (personalized or contextual) and analyze usage trends.

4. Disclosure of Personal Information

We may disclose your information to:

• Service providers (e.g., Supabase—data may be stored or processed overseas, including in the United States; see their privacy policy for details).
• As required or authorized by law.
• In the future: To advertising partners (e.g., Google Ads or similar) solely for the purpose of serving ads on the Site—subject to APP compliance and user opt-out options where available.

We do not sell your personal information. We do not share it for third-party direct marketing without your consent or a permitted exception under the APPs.

5. Direct Marketing and Advertising

We do not currently engage in direct marketing. If we introduce email marketing or use your data for personalized advertising in the future, we will comply with APP 7: we will provide a simple opt-out mechanism and obtain consent where required (especially for sensitive or inferred information).

6. Data Retention

We retain your personal information for as long as your account is active, plus a reasonable period thereafter for backup, legal, or dispute resolution purposes. You may request deletion of your account and associated data (subject to legal retention obligations).

7. Your Rights

You have the right to:

• Access and correct your personal information.
• Request deletion of your data (where feasible).
• Opt out of certain uses (e.g., future direct marketing).
• Lodge a complaint with us or the Office of the Australian Information Commissioner (oaic.gov.au).

To exercise these rights, contact us at the email below.

8. Security

We implement reasonable technical and organizational measures (including Supabase security features and Row Level Security) to protect your data. However, no method of transmission or storage is 100% secure.

9. Overseas Disclosure

Your data may be transferred to, stored, or processed in countries outside Australia (e.g., United States via Supabase). We take reasonable steps to ensure any overseas recipient handles the data in a manner consistent with Australian privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised "Last updated" date. Your continued use of the Site after changes constitutes acceptance.

11. Contact Us

For privacy questions, access requests, complaints, or notices:

Email: hello@visaapprovaltimes.com

We will respond to privacy-related inquiries as soon as reasonably practicable.